We do not offer refunds. Only replacements will be provided for eligible cases.

Replacement Policy:

         At ShopLink, we care about delivering quality products to our customers.
Please read our replacement terms carefully:

1. Eligibility for Replacement :

Replacement is available only in cases of damaged or defective products.

Customers must notify us within 2 days of delivery by contacting our support team with order details and proof (photo/order packaging unboxing video) of the issue.

2. Non-Eligible Items :

Products that are not damaged or defective will not be eligible for replacement.

No replacements will be accepted after the 2-day window.

3. Process for Replacement :

Contact our support team at shoplink57@gmail.com within 2 days of delivery.

Provide order number, images/videos of the damaged or defective product.

Once verified, we will arrange a replacement for the same product.

4. Refund Policy :

We do not offer refunds. Only replacements will be provided for eligible cases.